Koons Ford Recognizes Dale Hill For Excellent Customer Satisfaction!!!

I recommend this dealer: YES!!!

Employee(s) Dealt With: Dale Hill, Koons Ford of Falls Church

I am a small business owner with very little extra time on my hands. I have purchased about a dozen commercial vehicles over the last 20 years and this was by far the easiest. Since I already purchased a Transit I knew what I wanted to pay for it. Dale was my sales person and he made the process so easy. He found the van I wanted, outfitted it with want I wanted and delivered it with all the paper work to my office. I am in DC and he dropped it off and took the Metro back to work. The entire process took a total of one hour over about three days. He followed up the next week with the tags and I received the title in the mail in about two weeks.

I highly recommend Dale for all your commercial vehicle needs.

Another Recognition to Koons Ford Falls Church Service Department!!!

Koons Ford Falls Church Review:
I received excellent customer service from Randy Gabler and Josh Wheeler when I brought my 98 mustang GT in for service in Mid June. My air conditioner in my car did not work. To repair the air conditioner I needed three parts and one of those parts Ford no longer made. Both Randy and Josh immediately started looking for the part on e-bay and any other source that might have the part. We did find one company that had the part, but when I ordered the part it was never delivered and final the order had to be canceled. Josh went out of his way to build the part I needed for my car. If Josh had not built the part I would have been without air conditioning in the middle of the summer. So I wanted to let Ford know what great employees they have!!!