KOONS FORD OF FALLS CHURCH would like to give acknowledgement to one of our Service Writers, Scott Hampton for caring about Customer Satisfaction.
This card came hand written by a lovely, Ms. Marie Lacy. It was a pleasure reading her card and speaking with her today. Thank you Hampton Scott!
Happy Day to You Hampton,
Just a quick note to tell you how pleased I have been with the service on both occasions. That Tracer has not looked that good in years and, hasn’t run as well in months! And, you are a perfect person to be in the position you hold. My neighbor asked if it had been re-painted?? I giggled and told her you had given a bath to the wagon! She hasn’t seen the interior yet. What a great treat you did and, I do appreciate it!
I plan on coming for an oil change at about the middle of September. Of course, I’ll call!
Thank you so much Hampton! Glad I know you!
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